Terms & Conditions

Floressence Hospitality Group provides wedding and event planning services, digital experience services (including custom wedding websites and digital stationery), and professional membership services through The Bloom Collective. Services are available primarily in Florida but extend to clients nationwide and for destination events worldwide. All services are subject to availability and the execution of a signed service agreement or purchase confirmation. FHG reserves the right to decline any service request at our discretion.

Our current service tiers are as follows:

• The Guided Experience, starting from $3,500
• The Co-Create Experience, starting from $6,500
• The Full Floressence Experience, starting from $10,000
• Carte Blanche (Luxury & Destination), starting from $18,000+
• Custom Wedding Website, $397 (one-time)
• Digital Stationery Suite, starting from $65
• The Digital Bloom Bundle, $425
• The Bloom Collective Founding Membership, $997 entry + $750/month

All prices listed are starting prices. Final pricing is determined by the scope of services, event complexity, and any custom requirements. Prices are subject to change without notice; however, pricing agreed upon in a signed contract will be honored.

Membership in The Bloom Collective is subject to application review and acceptance by Vanessa Celestin. Membership is non-transferable. The following terms apply:

• The $997 Founding Member entry fee is non-refundable once membership is confirmed.
• Monthly retainer payments of $750 (Founding) or $1,500 (Standard) are due on the 1st of each month.
• Members may cancel their monthly membership with 30 days written notice.
• The Founding Member rate of $750/month is locked for life for active members. Cancellation forfeits the locked rate.
• FHG reserves the right to terminate a membership for conduct inconsistent with the values of the Collective.

All content on floressence.events, including text, design, graphics, logos, photos, and digital products, is the intellectual property of Floressence Hospitality Group and protected by applicable copyright and trademark law. Digital stationery suites and wedding websites created for clients are licensed for personal use only. They may not be resold, redistributed, or used for commercial purposes without written consent from FHG. The Bloom Collective resources, prompt libraries, and materials shared with members are for personal business use only and may not be shared, resold, or redistributed outside the membership.

Clients are responsible for:

• Providing accurate and complete information required for planning services.
• Making timely decisions and approvals as outlined in the service agreement.
• Securing event insurance where applicable.
• Ensuring all guests comply with venue rules and applicable laws.
• Timely payment according to the agreed payment schedule.

FHG is not responsible for delays or complications arising from a client's failure to fulfill these responsibilities.

Floressence Hospitality Group's liability is limited to the total amount paid by the client for the specific services in dispute. FHG is not liable for:

• Acts of God, weather events, or force majeure circumstances.
• Vendor failures, cancellations, or performance issues outside of FHG's control.
• Indirect, incidental, or consequential damages of any kind.
• Losses arising from client-provided inaccurate information.

FHG may recommend third-party vendors including photographers, caterers, florists, and venues. These recommendations are made in good faith based on experience and relationships. FHG is not responsible for the performance, quality, or conduct of any third-party vendor. Clients enter into independent contracts with all vendors directly unless otherwise specified in the service agreement.

By engaging FHG's services, you grant Floressence Hospitality Group the right to photograph and document your event for portfolio, marketing, and social media purposes, unless you expressly opt out in writing prior to your event date. No personally identifying information will be shared without your consent.

Floressence Hospitality Group utilizes AI-powered tools including our AI Concierge (Sage) and AI Receptionist to enhance client communication and service delivery. By interacting with these tools, you acknowledge that:

• Sage and our AI Receptionist are AI-powered and not human representatives.
• Information shared with AI tools may be used to improve service quality.
• AI tools are designed to complement, not replace, human judgment and personalized service.
• For sensitive matters, you may always request to speak directly with Vanessa Celestin or a human team member.

These Terms & Conditions are governed by the laws of the State of Florida, without regard to its conflict of law provisions. Any disputes arising from these Terms or our services shall be subject to the exclusive jurisdiction of the courts located in Broward County, Florida.

In the event of a dispute, both parties agree to first attempt resolution through good-faith negotiation. If negotiation fails, disputes will be submitted to mediation before pursuing litigation. The prevailing party in any legal proceeding shall be entitled to recover reasonable attorney's fees.

FHG reserves the right to update these Terms at any time. Changes will be posted on floressence.events with a revised effective date. Continued use of our website or services after changes are posted constitutes your acceptance of the updated Terms.